golden7 Privacy
Policy
This policy explains how we collect and use your personal data, and how we protect it with SSL encryption.
Last updated: 30 October 2026
We take great care to protect the privacy and personal data of players who use the golden7 platform. This Privacy Policy ("Policy") explains how your data is handled when you use the golden7 website and services. By reading this policy and continuing to use our services, you agree to its terms.
This policy applies to anyone who accesses the golden7 website, creates an account, or uses any of our services. By continuing to use the platform, you are considered to have accepted the terms of this policy.
1. Information We Collect
When you register an account, make a payment, or use services on the golden7 platform, we may collect data in the following categories.
1.1 Account Data
This includes your name, date of birth, contact email address, and phone number provided during registration. This data is required to verify your account and to apply Responsible Gaming policies.
1.2 Financial Data
During deposit and withdrawal transactions, we record details of the payment method used (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer). We do not store full bank account numbers — only reference numbers needed to verify transactions.
1.3 Device and Technical Data
- IP address, browser type, mobile OS model
- Game history and activity records within your account
- Playing time schedule and control input data (for responsible gaming purposes)
- Cookies and similar technologies (refer to our Cookies Policy)
1.4 Communication Data
Messages, requests and responses sent when you contact us via 24/7 Live Chat or [email protected] are recorded.
2. How Is Data Used
We use the information we collect only for the following purposes.
To Provide Services
Data is needed to manage accounts, process payments and create the gaming environment.
To Protect Security
Data helps detect and prevent unauthorised access, fraud and suspicious financial activity.
Responsible Gaming
Data helps identify playing patterns and allows players to set their own limits.
Customer Support
Records are kept so player enquiries via Live Chat and email can be answered quickly and effectively.
Legal Requirements
Records are kept to comply with local and international legal requirements.
Platform Improvement
Data helps us improve website performance and the player experience.
3. Cookies and Tracking Technologies
The golden7 website uses cookies for the following reasons.
Essential Cookies
These are cookies required for the website to function properly. They include login verification, session storage and security checks. If these cookies are disabled, the website will not function correctly.
Performance Cookies
These cookies help us understand how players use the website and improve the platform. They do not contain personally identifiable data.
Managing Cookies
You can block or delete cookies in your browser settings. Note, however, that disabling essential cookies may restrict some services.
4. Third-Party Data Sharing
We do not sell, rent or trade your personal information to advertising companies or third-party financial companies. Data sharing occurs only in the following limited circumstances.
Payment Service Providers
Only the financial data necessary to process deposits and withdrawals is transferred to KBZPay, Wave Money, AYA Pay, CB Pay and banking service providers.
Technology Partners
For server operations, cybersecurity and database management, we contract with our own technology companies under agreements that require them to protect customer data.
Legal Obligations
Note that if data is requested by foreign legal authorities or by court order, it must be provided in accordance with the law. Where this occurs, we will notify the player unless restricted by legal or regulatory constraints.
All third-party service providers we share data with meet data protection standards, and we have data protection agreements in place with each of them.
5. Data Security Measures
golden7 has put in place modern technical and administrative safeguards to protect your personal information from unauthorised access, alteration, disclosure or destruction.
SSL Encryption
All data transfers between players and the server are encrypted using SSL (Secure Sockets Layer) technology, so they cannot be read by third parties.
Access Control
Even within golden7's internal staff, only those who need it can access player data, and all data handling is logged and audited.
Data Backup
Player data is stored on protected servers and regular backups are performed.
Breach Response
If a data breach occurs, we will investigate immediately and notify affected players as quickly as possible.
Keep your account password and login details private — do not share them with anyone. golden7 staff will never ask for your full password at any time.
6. Data Retention Period
We retain data only for as long as needed to fulfil the purpose for which it was collected.
Account Data
Retained for the entire period your account is active. After account closure, it is kept for a further period to meet legal requirements and financial record-keeping purposes.
Financial Records
Records of deposits, withdrawals, and gaming history are retained in accordance with legal and financial regulatory requirements.
Communication Records
Customer service and communication records are retained for an appropriate period to resolve disputes and improve service quality.
7. Player Rights
golden7 players have the following rights regarding their personal data.
Right to Access
You have the right to ask what personal data we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete data.
Right to Erasure
You can request deletion of your data where no regulatory restrictions apply.
Right to Restriction
You can request that use of your data be restricted for the duration of a request review.
Right to Data Portability
You can receive the data we hold about you in a usable format.
Right to Withdraw Consent
Any consent previously given for data processing can be withdrawn at any time.
To exercise any of the above rights, contact us at [email protected]. We will act on your request within a reasonable period after receiving it.
8. Age Restriction and Protection of Vulnerable Persons
golden7 services are for players aged 21+ only. Date of birth is required when opening an account and we carry out verification. If we become aware that data belongs to someone under 21, it will be deleted immediately.
9. Policy Changes
golden7 may review and update this privacy policy from time to time. When changes are made, the "Last updated" date on this page will be revised, and for significant changes players will be notified through the contact channel on record. Continued use of the platform after any changes will be taken as acceptance of the revised policy.
10. Contact Software
If you have questions, feedback, or personal data requests regarding this policy, you can contact us.
Contact Channels
- 24/7 Live Chat — chat with us directly through the golden7 website
- Email: [email protected]
We provide support in Myanmar language and will prioritise answering questions related to player personal data protection.
Contact Address
golden7
[email protected]
Website: https://golden7.today
Questions About Personal Data Protection at golden7
Common questions and answers about personal data from our players